Privacy Policy

Privacy Policy for HypePromo NZ

Effective Date: 09/02/2025

At HypePromo NZ, we value the privacy of our customers and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

1. Information We Collect

We collect personal information that you provide to us directly, such as:

  • Name
  • Email address
  • Contact details (phone number, mailing address)
  • Payment information (when applicable)
  • Order history and details
  • Any additional information you provide through customer inquiries, surveys, or communication.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfil your orders, including delivering promotional products and responding to customer inquiries.
  • To improve our services, website, and products based on your feedback.
  • To send you updates, promotions, and offers, but only if you’ve opted into receiving marketing communications.
  • To comply with legal obligations and resolve disputes.

3. Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law. If you wish to have your personal information deleted, please contact us at hypepromonz@gmail.com

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us with:

  • Payment processing
  • Shipping and delivery
  • Marketing and promotional activities (with your consent) These third parties are only allowed to use your information to the extent necessary to provide these services and are required to protect your personal data.

5. Security of Your Information

We take reasonable steps to ensure that your personal data is protected from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption protocols and secure payment gateways to safeguard your information during transactions.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt-out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Request the deletion of your personal data, subject to certain legal requirements.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognise your preferences and improve our website. You can adjust your browser settings to block or delete cookies, but doing so may affect your ability to use some parts of our website.

8. Third-Party Websites

Our website may contain links to external websites that are not operated by HypePromo NZ. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

HypePromo NZ
2A Elena Place, Welcome Bay, Tauranga, NZ
hypepromonz@gmail.com

This policy covers essential privacy aspects for a local promotional products business, but you may want to consult with a legal professional to ensure compliance with local regulations like the Privacy Act 2020 in New Zealand.